topic Re: new arlo app problem still in Arlo Pro

Having problems with Arlo app not recognizing camera. Tried reinstalling and now can't get new app.

chooper13 — Mon, 14 Oct 2019 20:15:43 GMT

I have checked the boards and can't find an answer...

I have a samsung phone and go to the play store, the app store, amazon, everywhere and I CAN'T get an new app. I was just trying to figure out how to make my phone recognize my cameras and decided to delete and reinstall. I had no clue that the old app was going away. HELP! What do I do know? I can sign in on the computer but I don't carry that in my pocket 🙂

Re: new arlo app problem still

jguerdat — Sun, 13 Oct 2019 13:11:35 GMT

There's a new update now available. There appears to have been a discontinuity between removing the old and adding the new app. Should be fine now.

Re: new arlo app problem still

michaelkenward — Sun, 13 Oct 2019 13:41:59 GMT

Arlo - Apps on Google Play

or the link from here?

Arlo | Support | Support Home

Re: new arlo app problem still

chooper13 — Sun, 13 Oct 2019 14:59:16 GMT

Seems to work! Not sure why it wouldn't work last two days but it seems okay now. Thanks!