https://community.arlo.com/t5/Arlo-Pro/New-App/m-p/1730481#M63337 <P>Hi <a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/756433">@Cappy1</a></P> <P>&nbsp;</P> <P>I have a few questions for you:</P> <P>&nbsp;</P> <P>What Device/Phone/Model/OS are you using?</P> <P>&nbsp;</P> <P>What version is the app you downloaded? You can check this by going to (Settings &gt; About &gt; Version)</P> <P>&nbsp;</P> <P>Have you tried to remove &amp; re-install the app?</P> Tue, 01 Oct 2019 18:46:30 GMT ShayneS 2019-10-01T18:46:30Z https://community.arlo.com/t5/Arlo-Pro/New-App/m-p/1729774#M63211 Download new app as recommended and won’t let me on it. Continues to say system problems at this time. As said that for over a week and tomorrow is cutoff time. Any known fix or recommendations please? Sun, 29 Sep 2019 19:35:48 GMT https://community.arlo.com/t5/Arlo-Pro/New-App/m-p/1729774#M63211 Cappy1 2019-09-29T19:35:48Z https://community.arlo.com/t5/Arlo-Pro/New-App/m-p/1730481#M63337 <P>Hi <a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/756433">@Cappy1</a></P> <P>&nbsp;</P> <P>I have a few questions for you:</P> <P>&nbsp;</P> <P>What Device/Phone/Model/OS are you using?</P> <P>&nbsp;</P> <P>What version is the app you downloaded? You can check this by going to (Settings &gt; About &gt; Version)</P> <P>&nbsp;</P> <P>Have you tried to remove &amp; re-install the app?</P> Tue, 01 Oct 2019 18:46:30 GMT https://community.arlo.com/t5/Arlo-Pro/New-App/m-p/1730481#M63337 ShayneS 2019-10-01T18:46:30Z