topic Re: Arlo Pro in Arlo Pro

One Arlo Pro camera won't send motion notifications. Other cameras are fine. Tried re-syncing.

ksmith7108 — Mon, 30 Sep 2019 18:46:42 GMT

One camera will not send notifications of motion to cloud or phone. Two other cameras are fine. I have turned on/off several times and re-synced

ksmith7108 — Sun, 29 Sep 2019 17:25:15 GMT

Camera is picking up motion but not sending or recording

StephenB — Sun, 29 Sep 2019 21:41:18 GMT

Can you make a manual recording?

ksmith7108 — Sun, 29 Sep 2019 21:44:17 GMT

Never tried before but it was successful.

StephenB — Sun, 29 Sep 2019 22:17:45 GMT

@ksmith7108 wrote:
Never tried before but it was successful.

Ok. Are you using the "armed" mode, or have you created a custom mode?

Have you tried the motion detection test to confirm that the camera is picking up motion reasonably well?

ksmith7108 — Sun, 29 Sep 2019 22:40:17 GMT

Motion detection is working and it is in armed mode. No custom

StephenB — Sun, 29 Sep 2019 23:37:11 GMT

@ksmith7108 wrote:
Motion detection is working and it is in armed mode. No custom

Smart subscription? Or basic?

ksmith7108 — Mon, 30 Sep 2019 01:51:17 GMT

Smart subscription and updated app

StephenB — Mon, 30 Sep 2019 11:38:24 GMT

@ksmith7108 wrote:
Smart subscription and updated app

How are the notifications set up? Are you filtering out "all other motion"? If so, try enabling everything.