https://community.arlo.com/t5/Arlo-Pro/Second-account-and-new-app-issue-not-recognizing-all-devices/m-p/1729119#M63102 <P>I have two base stations, Each at different locations. I Downloaded new app and tried to add second location to new app. After deleting and granting access from the one location/account to the other base station with 5 cameras, the main account limited the total cameras to 5 only showing me 3 of the original 5 cameras from the main account after adding 2 cameras from secondary. So it removed 2 of the 5 cameras on the main account and added two cameras from the one with shared access. Is this a bug? Or is is a scheme for the new app to force subscriptions when it is inappropriate since it’s two locations? It’s anyone experienced this? How do I fix it?? Help!</P> Fri, 27 Sep 2019 21:47:36 GMT Synergy2019 2019-09-27T21:47:36Z https://community.arlo.com/t5/Arlo-Pro/Second-account-and-new-app-issue-not-recognizing-all-devices/m-p/1729119#M63102 <P>I have two base stations, Each at different locations. I Downloaded new app and tried to add second location to new app. After deleting and granting access from the one location/account to the other base station with 5 cameras, the main account limited the total cameras to 5 only showing me 3 of the original 5 cameras from the main account after adding 2 cameras from secondary. So it removed 2 of the 5 cameras on the main account and added two cameras from the one with shared access. Is this a bug? Or is is a scheme for the new app to force subscriptions when it is inappropriate since it’s two locations? It’s anyone experienced this? How do I fix it?? Help!</P> Fri, 27 Sep 2019 21:47:36 GMT https://community.arlo.com/t5/Arlo-Pro/Second-account-and-new-app-issue-not-recognizing-all-devices/m-p/1729119#M63102 Synergy2019 2019-09-27T21:47:36Z https://community.arlo.com/t5/Arlo-Pro/Second-account-and-new-app-issue-not-recognizing-all-devices/m-p/1729179#M63111 <P>It may be the new software but if so your the first to mention this issue...</P> <P>&nbsp;</P> <P>1) test and do all on a computer with browser { <A href="https://my.arlo.com" target="_blank">https://my.arlo.com</A> } to see if it's the system or the app.</P> <P>2) use two logins with separate pw/emails</P> <P>3 ) upgrade your account , you do get more bennies than just camera numbers</P> Fri, 27 Sep 2019 12:19:08 GMT https://community.arlo.com/t5/Arlo-Pro/Second-account-and-new-app-issue-not-recognizing-all-devices/m-p/1729179#M63111 TomMac 2019-09-27T12:19:08Z