topic Re: Have HP Probook x360 11G1 EE. Not sure if I need to download new Arlo app. in Arlo Pro

Have HP Probook x360 11G1 EE. Not sure if I need to download new Arlo app.

byekryam — Thu, 26 Sep 2019 15:00:59 GMT

I have an HP Probook x360 11G1 EE, I can't figure out if I need to download the new Arlo app or not. I believe my device is an android product but also believe it's a windows 10 mini laptop and not sure that applies. The google store won't let me download the app saying i don't have any devices registered to this app. Any help would be greatly appreciated. Thanks, Woody

Re: I have an HP Probook x360 11G1 EE, I can't figure out if I need to download the new Arlo app or

TomMac — Thu, 26 Sep 2019 00:47:00 GMT

Try a browser at https://my.arlo.com

Re: Have HP Probook x360 11G1 EE. Not sure if I need to download new Arlo app.

StephenB — Thu, 26 Sep 2019 21:22:11 GMT

@byekryam wrote:

I believe my device is an android product ...

It's a windows 10 laptop. You are using your browser now to access Arlo, and you will continue to do that after the 30th.

If you are browsing to arlo.netgear.com you should switch over to my.arlo.com.

Re: Have HP Probook x360 11G1 EE. Not sure if I need to download new Arlo app.

byekryam — Fri, 27 Sep 2019 00:36:16 GMT

Thanks guys. Yes, I am using the https://my.arlo.com site. So I should be fine. The only thing I find with the new site is that it's tiny compared to the past site. Meaning the snap shots and viewing of my cameras is really small. Any idea why? And is there anything I can do about it? Thanks

Re: Have HP Probook x360 11G1 EE. Not sure if I need to download new Arlo app.

StephenB — Fri, 27 Sep 2019 09:58:58 GMT

@byekryam wrote:

Meaning the snap shots and viewing of my cameras is really small. Any idea why? And is there anything I can do about it? Thanks

I didn't notice any change in my PC. You could try zooming the page with your browser (ctrl+ to make it larger, ctrl- to make it smaller).

Re: Have HP Probook x360 11G1 EE. Not sure if I need to download new Arlo app.

byekryam — Fri, 27 Sep 2019 11:36:16 GMT

Thank you, that worked..... never knew that little trick