topic Re: Arlo Pro Camera Images Location on iPhone in Arlo Pro

Arlo Pro Camera Images Location on iPhone

Rick5472 — Tue, 24 Jan 2017 18:11:38 GMT

I just used my Arlo app to view live video and took a few still camera images with my iPhone. I can't seem to find them on my phone. I looked in my camera roll but there were no pics. Can anyone help? Must be a setting I am missing?

Re: Arlo Pro Camera Images Location on iPhone

TomMac — Tue, 24 Jan 2017 18:59:20 GMT

On the Ipad ( and I believe the same for iphone ) under app SETTINGS there is a listing for the default dir to download to...default is ARLO folder in same area as camera roll. ( they do not appear in the camera roll )

Make sure you have given Permission for the app to access the camera storage area or it wont work.

Re: Arlo Pro Camera Images Location on iPhone

Rick5472 — Tue, 24 Jan 2017 19:11:24 GMT

Thanks. My iPhone says "Download to Arlo" in the Arlo Settings but I can't find that location. Any ideas?

Re: Arlo Pro Camera Images Location on iPhone

TomMac — Tue, 24 Jan 2017 19:22:29 GMT

On ipad; SETTINGS>pick Arlo app> make sure the toggles are on for permission to PHOTOS, MIC and default d/l as you stated "download to arlo"

For location; ICON PHOTOS - pick ALBUMS - arlo is one of the albums with camera roll

BTW, running 9.3.5 on G3 ipad... newr OS may be a bit diff

Re: Arlo Pro Camera Images Location on iPhone

Rick5472 — Tue, 24 Jan 2017 19:37:58 GMT

Also, my iPhone appe doesn't have a button to allow Arlo to access the camera. I need to check for an update on that app.

Re: Arlo Pro Camera Images Location on iPhone

Rick5472 — Tue, 24 Jan 2017 19:52:00 GMT

Must be different for iPad because I don't see those options on iPhone. Whii have to check my settings on my iPad tonight. The only settings I have under the Arlo app on iPhone are Microphone (toggle), Notifications, Background App Refresh (toggle, Cellular Data (toggle, there is a text box for Arlo Settings that says "Download to Arlo" and Location In/Out Notifications (toggle. That's it.

Re: Arlo Pro Camera Images Location on iPhone

Rick5472 — Tue, 24 Jan 2017 21:12:58 GMT

I don't seem to have any toggle to access the camera on iPhone or iPad. IOS 10.2

Re: Arlo Pro Camera Images Location on iPhone

Rick5472 — Wed, 25 Jan 2017 14:39:37 GMT

Has anybody been successful at taking video or still images with an iPhone or iPad running IOS 10 or above? If so, can you please post your settings? I have not been able to do so either on my iPad or iPhone using the Arlo app. There are no settings to access the camera or storage. There is just a text box under Arlo settings that says Arlo Settings - Download to Arlo with no location. there also isn't a tobble to allow Arlo to use the camera as there are in other apps. thanx for any info...

Re: Arlo Pro Camera Images Location on iPhone

Rick5472 — Wed, 25 Jan 2017 16:17:03 GMT

Apparently it shows in my "Library" on my Arlo PC app and on my IOS app as a "manual" pic or video however it was not showing up immediately. I just noticed it today. There is nothing stored on my iPhone or iPad. Is that supposed to happen?

Re: Arlo Pro Camera Images Location on iPhone

TomMac — Wed, 25 Jan 2017 17:45:50 GMT

Sorry Guys can't help much as mentioned, the older OS ( 9.3.5 / older ipad ) seems to be the factor.

What I have is obv different.

Re: Arlo Pro Camera Images Location on iPhone

JamesC — Tue, 31 Jan 2017 22:28:08 GMT

Rick5472,

Content is saved on the Arlo cloud (under library within the app) automatically. If you choose to download the content locally (manually tapping the download button in the library) the content will then be saved to the device you're using to view (in your case it will download to your photos on iOS). Content will not be stored on your mobile device automatically.

JamesC