topic Re: I cannot share movie in iMessage. in Arlo Pro

I cannot share movie in iMessage.

Marshaljon — Sat, 07 Sep 2019 14:50:50 GMT

When I click on the movie to share it in the iMessage it does not copy the movie to the iMessage it only copies my email address.

Re: I cannot share movie in iMessage.

jguerdat — Sun, 08 Sep 2019 16:48:37 GMT

Download the video and then attach it to the message or copy the link and paste it into the message (the link will be active for 24 hours).

Re: I cannot share movie in iMessage.

Marshaljon — Sun, 08 Sep 2019 16:58:08 GMT

Yes, that does work, but why can I not share it directly in an iMessage?

Re: I cannot share movie in iMessage.

jguerdat — Sun, 08 Sep 2019 17:01:08 GMT

No idea - no iOS here.

Re: I cannot share movie in iMessage.

Marshaljon — Sun, 08 Sep 2019 17:10:23 GMT

Thanks anyway. Several in my family have iPhones and Srlo systems and don’t have any problem doing that. Mine also used to work like that until one day and it didn’t???

Re: I cannot share movie in iMessage.

jguerdat — Mon, 09 Sep 2019 14:32:55 GMT

Maybe a permissions setting? Try rebooting the phone and reinstalling the app.

Re: I cannot share movie in iMessage.

Marshaljon — Mon, 09 Sep 2019 15:10:36 GMT

Rebooted and reinstalled but have the same problem. As far as “permissions“ are there others on the iPhone that affect the Arlo program, if you know? Thank you.

Re: I cannot share movie in iMessage.

Marshaljon — Mon, 09 Sep 2019 15:21:59 GMT

Well it has started working! Don’t know why it didn’t when I initially tried it but it is working now! Thank you very much!