topic Re: How do I find the new migrated Arlo app - How to differentiate from the Legacy app? in Arlo Pro

How do I find the new migrated Arlo app - How to differentiate from the Legacy app?

Sndstrm6292 — Fri, 06 Sep 2019 02:16:33 GMT

What Arlo App version do I need to install in order to transition from the Arlo Legacy App expiring Sept. 30, 2019? Which App Store has the apple iOS version for iPhone?

How do I find the new migrated Arlo app - How to differentiate from the Legacy app?

StephenB — Fri, 06 Sep 2019 02:16:51 GMT

@Sndstrm6292 wrote:
Which App Store has the apple iOS version for iPhone?

The Apple app store.

How do I find the new migrated Arlo app - How to differentiate from the Legacy app?

Sndstrm6292 — Fri, 06 Sep 2019 02:17:07 GMT

Thank you. I will wait for it to be available. I understand that the ios version is still in the making and only the android version are out.
Much obliged...,

How do I find the new migrated Arlo app - How to differentiate from the Legacy app?

ShayneS — Fri, 06 Sep 2019 02:17:21 GMT

Hi @Sndstrm6292

The IOS Arlo App is available on the app store, I currently have it downloaded on my personal iphone 6s. Try and type "Arlo" in the search bar of the app store and you should see it pop up next to the "Arlo Legacy app". The new migrated app will have a GREEN bird in the logo and the old legacy app will have a slightly greyed out bird.

Let me know if you need any further assistance & I will be happy to assist you.

Re: How do I find the new migrated Arlo app - How to differentiate from the Legacy app?

Sndstrm6292 — Sat, 07 Sep 2019 00:26:38 GMT

ShayneS,
Thank you so much. I completed my migration from the Arlo App Legacy version 2.7.15 to be discontinued Sept. 30,2019 to the latest Arlo App Lifestyle version 2.8.0 for IOS users. I finally found the App in the Apple App Store. My migration process was quick and flawless. Kindly disseminate information to assist other IOS users. I specified the latest Arlo App name with its version to avoid confusion. This is also the same Arlo App found on the link sent by JamesC an Arlo Moderator.
I hope this helps alleviate some of the confusion and panic.
Respectfully

Re: How do I find the new migrated Arlo app - How to differentiate from the Legacy app?

Sndstrm6292 — Sat, 07 Sep 2019 00:44:31 GMT

StephenB,
You guys are great. Thank you for your response. I finally migrated from the Arlo Legacy version 2.7.15 to the latest Arlo App Legacy version 2.8.0 for IOS users. My migration was fast and flawless. Kindly disseminate this info. with the correct version/App name in an effort to help others in the same predicament. They can download now.
I hope this helps. Please forward to Coyotealarm if he still needs this. This is the same as the link sent by JamesC.
Respectfully.

Re: How do I find the new migrated Arlo app - How to differentiate from the Legacy app?

StephenB — Sat, 07 Sep 2019 14:15:59 GMT

@Sndstrm6292 wrote:
My migration was fast and flawless.

Mine was also (installing the iOS version on my iPad and the Android app on my phone).

Obviously some people have run into issues, and hopefully Arlo will resolve them quickly.

Re: How do I find the new migrated Arlo app - How to differentiate from the Legacy app?

4bas — Sat, 28 Sep 2019 14:28:36 GMT

Thank you.