https://community.arlo.com/t5/Arlo-Pro/How-to-install-Arlo-Pro-base-station/m-p/1712455#M59699 <P>Hi, I have been given an Arlo Pro and am trying to set it up. When I plug in the base station via Ethernet and search for the network on my phone and try and connect it asks for a password. How do I find out what the network password is to allow me to connect my device to the app Inhave downloaded? Have seen som chats saying you do not need a password but it is asking me for one before I can connect to my Arlo App on my phone. Thanks</P> Thu, 18 Jul 2019 21:16:15 GMT Johnd007 2019-07-18T21:16:15Z https://community.arlo.com/t5/Arlo-Pro/How-to-install-Arlo-Pro-base-station/m-p/1712455#M59699 <P>Hi, I have been given an Arlo Pro and am trying to set it up. When I plug in the base station via Ethernet and search for the network on my phone and try and connect it asks for a password. How do I find out what the network password is to allow me to connect my device to the app Inhave downloaded? Have seen som chats saying you do not need a password but it is asking me for one before I can connect to my Arlo App on my phone. Thanks</P> Thu, 18 Jul 2019 21:16:15 GMT https://community.arlo.com/t5/Arlo-Pro/How-to-install-Arlo-Pro-base-station/m-p/1712455#M59699 Johnd007 2019-07-18T21:16:15Z https://community.arlo.com/t5/Arlo-Pro/How-to-install-Arlo-Pro-base-station/m-p/1712755#M59785 <P>Hi <a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/743390">@Johnd007</a></P> <P>&nbsp;</P> <P>Has the base station been removed from the previous owners account? this will need to be done before you can claim the device.&nbsp;If so, have you followed the in app instructions on how to add the new base station/cameras?</P> Thu, 18 Jul 2019 21:16:54 GMT https://community.arlo.com/t5/Arlo-Pro/How-to-install-Arlo-Pro-base-station/m-p/1712755#M59785 ShayneS 2019-07-18T21:16:54Z