https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Base-Station-Power-Supply-Sparked/m-p/1711664#M59563 <P>Chat or phone are your options at&nbsp;<A href="https://www.arlo.com/en-us/support/contact.aspx" target="_blank">https://www.arlo.com/en-us/support/contact.aspx</A></P> Sat, 13 Jul 2019 12:52:59 GMT jguerdat 2019-07-13T12:52:59Z https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Base-Station-Power-Supply-Sparked/m-p/1711510#M59546 <P><SPAN>My Arlo Pro base station power supply sparks and fails to work anymore. The whole incident had been recorded by my indoor Arlo Q camera.</SPAN></P> <P>&nbsp;</P> <P><SPAN>I am using Arlo Pro Cameras at my warehouse, what if it caught fire just now?&nbsp;The consequences could be disastrous.</SPAN></P> <P>&nbsp;</P> <P><SPAN>I have lodged complaint to Amazon just now, the officer couldn't reach Arlo Support. I feel really worried about Arlo Product right now.</SPAN></P> <P>&nbsp;</P> <P><SPAN><div class="video-embed-center video-embed"><iframe class="embedly-embed" src="https://cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.youtube.com%2Fembed%2FRWFaNwIU0K8%3Ffeature%3Doembed&amp;display_name=YouTube&amp;url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DRWFaNwIU0K8&amp;image=https%3A%2F%2Fi.ytimg.com%2Fvi%2FRWFaNwIU0K8%2Fhqdefault.jpg&amp;type=text%2Fhtml&amp;schema=youtube" width="400" height="225" scrolling="no" title="Arlo Pro Base Station Power Supply Sparked" frameborder="0" allow="autoplay; fullscreen; encrypted-media; picture-in-picture;" allowfullscreen="true"></iframe></div></SPAN></P> <P>&nbsp;</P> Fri, 12 Jul 2019 14:55:57 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Base-Station-Power-Supply-Sparked/m-p/1711510#M59546 sewbin 2019-07-12T14:55:57Z https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Base-Station-Power-Supply-Sparked/m-p/1711577#M59553 <P>Have you opened a case with support for a replacement?</P> Fri, 12 Jul 2019 20:50:25 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Base-Station-Power-Supply-Sparked/m-p/1711577#M59553 jguerdat 2019-07-12T20:50:25Z https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Base-Station-Power-Supply-Sparked/m-p/1711615#M59555 <P>I am trying to live chat them since yesterday, no respond. May I know how can I open a case with the support?</P> Sat, 13 Jul 2019 01:47:26 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Base-Station-Power-Supply-Sparked/m-p/1711615#M59555 sewbin 2019-07-13T01:47:26Z https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Base-Station-Power-Supply-Sparked/m-p/1711664#M59563 <P>Chat or phone are your options at&nbsp;<A href="https://www.arlo.com/en-us/support/contact.aspx" target="_blank">https://www.arlo.com/en-us/support/contact.aspx</A></P> Sat, 13 Jul 2019 12:52:59 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-Base-Station-Power-Supply-Sparked/m-p/1711664#M59563 jguerdat 2019-07-13T12:52:59Z