topic Can not view the record in Arlo Pro https://community.arlo.com/t5/Arlo-Pro/Can-not-view-the-record/m-p/1711102#M59491 <P>I`m from China.i bought the 3 Arlo Pro Cam Kits 2 years ago.It worked well, but now,&nbsp; i can not see the records on my cellphone and my PC even if it recorded. On the other hand I can`t download the records.Why?</P> Wed, 10 Jul 2019 11:57:34 GMT lujiwei 2019-07-10T11:57:34Z Can not view the record https://community.arlo.com/t5/Arlo-Pro/Can-not-view-the-record/m-p/1711102#M59491 <P>I`m from China.i bought the 3 Arlo Pro Cam Kits 2 years ago.It worked well, but now,&nbsp; i can not see the records on my cellphone and my PC even if it recorded. On the other hand I can`t download the records.Why?</P> Wed, 10 Jul 2019 11:57:34 GMT https://community.arlo.com/t5/Arlo-Pro/Can-not-view-the-record/m-p/1711102#M59491 lujiwei 2019-07-10T11:57:34Z Re: Can not view the record https://community.arlo.com/t5/Arlo-Pro/Can-not-view-the-record/m-p/1711113#M59493 <P>Governmental Internet interference?</P> Wed, 10 Jul 2019 12:53:28 GMT https://community.arlo.com/t5/Arlo-Pro/Can-not-view-the-record/m-p/1711113#M59493 jguerdat 2019-07-10T12:53:28Z Re: Can not view the record https://community.arlo.com/t5/Arlo-Pro/Can-not-view-the-record/m-p/1711115#M59494 I also cannot see the records by using vpn.maybe i have to connect the base with the router by using vpn? Wed, 10 Jul 2019 13:06:49 GMT https://community.arlo.com/t5/Arlo-Pro/Can-not-view-the-record/m-p/1711115#M59494 lujiwei 2019-07-10T13:06:49Z Re: Can not view the record https://community.arlo.com/t5/Arlo-Pro/Can-not-view-the-record/m-p/1711186#M59507 <P>What are the LEDs on the base showing? If the Internet LED is amber, there's no connection to the servers.</P> Wed, 10 Jul 2019 18:26:12 GMT https://community.arlo.com/t5/Arlo-Pro/Can-not-view-the-record/m-p/1711186#M59507 jguerdat 2019-07-10T18:26:12Z