topic How To Stop Sound Triggers in Arlo Pro

How To Stop Sound Triggers

Stepaway — Fri, 21 Jun 2019 17:57:09 GMT

I disarmed my base station, then unchecked the box that said to detect sounds, then saved. but I'm still getting notifications about sounds. How do I make the sound triggers stop and how do I make those sound trigger notifications stop?

How To Stop Sound Triggers

jguerdat — Fri, 21 Jun 2019 17:57:25 GMT

Did you turn off audio detection in your modes and rules?

Re: How To Stop Sound Triggers

rodstrick — Thu, 19 Sep 2019 17:29:52 GMT

How do I do that. Somehow I turned on sound detection but cannot figure out how to turn it iff

Re: How To Stop Sound Triggers

ShayneS — Thu, 19 Sep 2019 18:38:33 GMT

Hi @rodstrick

This will be located in Mode > Desired Device > Pencil icon > Rules (Pencil Icon) > If the following (Motion is detected/Audio is detected). Un-check Audio is detected > Save.

Re: How To Stop Sound Triggers

rodstrick — Thu, 19 Sep 2019 19:52:35 GMT

Thank you very much for the quick and accurate response! Worked perfectly! Sometimes I wonder if Arlo desgned the settings to be as obscure and difficult as possible. Seems to me these settings would be more appropriately placed with the settings for the camera vs with the settings for the base unit.

Re: How To Stop Sound Triggers

ShayneS — Thu, 19 Sep 2019 20:39:54 GMT

@rodstrick

I understand completely. I am glad I could help. Let me know if you have any other questions & I will be here to assist you.

Camera indicating motion when selecting Live video

rodstrick — Tue, 24 Sep 2019 21:29:47 GMT

Just added a new Arlo Pro 2 camera. When I click to see the Live video on my iPhone, it registers motion detected (and sends duplicate push notifications) to my computer and voce versa. Using Google browser.

Re: Camera indicating motion when selecting Live video

ShayneS — Tue, 24 Sep 2019 23:50:57 GMT

@rodstrick

Have you tried to remove the camera from Settings > My devices > Re-Add it?