topic Re: Arlo Pro (2?) offline - now working! in Arlo Pro

Arlo Pro (2?) offline - now working!

Bengee54 — Wed, 19 Jun 2019 21:17:08 GMT

hi. A while ago my camera stopped recording. I resynched the base station, but to no avail. I thought I'd have to synch the camera - which is a pain as its positioned quite high on the wall, and I dont have a ladder.

Then, to my surprise, I was alerted with a recording this morning of my wife leaving the house.

Whats going on?! why would it suddenly record after days of being inactive?

My wife has just returned, and no recording has taken place! surely it should have recorded?!

Re: Arlo Pro (2?) offline - now working!

jguerdat — Wed, 19 Jun 2019 13:22:39 GMT

WHat is the sensitivity set to in your modes and rules? Post a screenshot of the camera view so we can see and maybe make suggestions.

Re: Arlo Pro (2?) offline - now working!

Bengee54 — Wed, 26 Jun 2019 08:56:35 GMT

the sensitivity is set to 80.

I attach a screenshot of the view

Re: Arlo Pro (2?) offline - now working!

jguerdat — Wed, 26 Jun 2019 13:23:53 GMT

A lot of the motion is kinda AT the camera rather than across the FOV. However, there's enough side to side that I think bumping up your sensitivity in your modes and rules will help. I'd start at 90 and test from there - up if still not enough detection, down if there's too much. Rotating the camera down to eliminate the street may help, too, putting just the driveway and steps in the view.