topic Re: Arlo pro device offline in Arlo Pro

Arlo pro device offline

jasonba — Wed, 18 Jan 2017 17:37:23 GMT

I have 4 cameras and 3 have worked perfectly ever since I purchased them 2 weeks ago. There is 1 camera that never stays online past 30 minutes. I constantly have to reset everything, swap batterys out, etc. to try to get it back online. It goes back online for 30 min and than cuts out again. When I press sync on top I get an orange blinking light until I do a full reset again. I am assuming this is a defective camera?

Re: Arlo pro device offline

jguerdat — Wed, 18 Jan 2017 17:46:12 GMT

Seems like it but swap cameras around to see if the issue remains with the camera or with the position.

Re: Arlo pro device offline

jasonba — Wed, 18 Jan 2017 17:48:25 GMT

yes, thanks.. I tried that too and it works for 30 min and than cut out again..

Re: Arlo pro device offline

TomMac — Wed, 18 Jan 2017 19:00:04 GMT

Contact Netgear Support , sounds like it has a problem