topic Re: Cameras going offline? Not sure if it's due to ISP, lack of signal, or other issue in Arlo Pro

Cameras going offline? Not sure if it's due to ISP, lack of signal, or other issue

Vaudry — Thu, 30 May 2019 22:54:21 GMT

Have noticed my cameras going off line alot. Wondering if that is due to the internet provider, lack of signal. or any other issue. Anyone else noticing that.

Seems when I want to turn them on or off, they are off line.

TIA

Re: Cameras going offline? Not sure if it's due to ISP, lack of signal, or other issue

Plzrman — Thu, 30 May 2019 22:54:32 GMT

I have recently noticed the same thing. Cameras are going offline and even the base station.

Re: Cameras going offline? Not sure if it's due to ISP, lack of signal, or other issue

JessicaP — Thu, 30 May 2019 22:54:40 GMT

Hey @Vaudry and @Plzrman,

Try rebooting your Base Station and see what LED lights are showing on the Base Station. Read here if you are not seeing all three green LED lights: What do the LEDs on my Arlo SmartHub or base station mean?

Re: Cameras going offline? Not sure if it's due to ISP, lack of signal, or other issue

Plzrman — Fri, 31 May 2019 13:45:40 GMT

Thank you. After several reboots, everything seems to be working now. I will monitor closely.