https://community.arlo.com/t5/Arlo-Pro/Arlo-pro-offline-when-battery-is-on/m-p/1699346#M57097 My arlo pro goes offline when the battery is on but would go back online once I remove the battery and use the power adapter. I used multiple different batteries no luck please help and advise. Thanks Sat, 25 May 2019 03:33:28 GMT Jmthomas0612 2019-05-25T03:33:28Z https://community.arlo.com/t5/Arlo-Pro/Arlo-pro-offline-when-battery-is-on/m-p/1699346#M57097 My arlo pro goes offline when the battery is on but would go back online once I remove the battery and use the power adapter. I used multiple different batteries no luck please help and advise. Thanks Sat, 25 May 2019 03:33:28 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-pro-offline-when-battery-is-on/m-p/1699346#M57097 Jmthomas0612 2019-05-25T03:33:28Z https://community.arlo.com/t5/Arlo-Pro/Arlo-pro-offline-when-battery-is-on/m-p/1699441#M57110 <P>Sounds like a hardware problem. Open a case with support:</P> <P>&nbsp;</P> <P><A href="https://www.arlo.com/en-us/support/contact.aspx" target="_blank">https://www.arlo.com/en-us/support/contact.aspx</A></P> Sat, 25 May 2019 12:54:18 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-pro-offline-when-battery-is-on/m-p/1699441#M57110 jguerdat 2019-05-25T12:54:18Z