topic Re: Charging Port Cover in Arlo Pro

Charging Port Cover

AndyUK — Wed, 09 Jan 2019 15:22:11 GMT

Has anyone else found that the charging port cover on the camera doesn't stay in? Several of mine keep popping out. Support say send them back to Amazon for a replacement but I suspect the new ones might be the same.

Re: Charging Port Cover

jguerdat — Wed, 09 Jan 2019 17:53:10 GMT

For starters, be gentle. 🙂

I've had one pop out on me so I used a small jeweler's screwdriver to gently work the tabs back into place. No problems since. Make sure the little tabs are actually in place.

Re: Charging Port Cover

AndyUK — Wed, 09 Jan 2019 18:12:31 GMT

Thanks for that - are you talking about if the cover comes off the body completely?

My problem is that the cover won't stay pushed in (in other words covering the port). I can't see which tabs you are referring to.

Re: Charging Port Cover

jguerdat — Wed, 09 Jan 2019 18:53:14 GMT

Yeah, mine came completely off. I have had problems getting the cover back in on occasion but with some wiggling and "coaxing" I triumphed.

Re: Charging Port Cover

Tribal2204 — Thu, 23 May 2019 15:30:00 GMT

I'm having the same issue, did you ever figure it out? I'm concerned about the waterproofing of them if that cover doesn't stay seated.

Re: Charging Port Cover

AndyUK — Fri, 24 May 2019 12:03:24 GMT

It kind of resolved itself. I cleaned the ports and covers thoroughly to remove any manufacturing deposits and after a few re-insertions of the covers they stayed put. I haven't had any problems since even though all the cameras have been charged a couple of times.

Hope this helps.