topic Re: Arlo Pro Add on in Arlo Pro

Arlo Pro Add on camera will not sync

Cgrimes — Tue, 17 Jan 2017 16:30:56 GMT

I tried to sync my arlo pro add on camera to my arlo wireless base and the sync began but when the camera was updating it stopped and now I can not get the camera to sync again do not see any lights

Re: Arlo Pro Add on

jguerdat — Mon, 16 Jan 2017 01:22:30 GMT

Don't see any lights on what - base or camera?

Re: Arlo Pro Add on

Cgrimes — Mon, 16 Jan 2017 12:52:38 GMT

There are no lights on the camera, I have taken the battery out and charged the battery but I can not get any lights on the camera

Re: Arlo Pro Add on

jguerdat — Mon, 16 Jan 2017 14:24:11 GMT

Could be a bad battery or camera. Try removing the battery and plug the camera in. Now try syncing it. ANy luck? If so, it's the battery - if not, it's the camera. Swap at the store.

Re: Arlo Pro Add on camera will not sync

Cgrimes — Tue, 17 Jan 2017 16:31:12 GMT

Returned camera and new worked. Thank you for your help.