topic Re: Selecting Geofencing disarms arlo system in Arlo Pro

Selecting Geofencing disarms arlo system

Error720 — Thu, 18 Apr 2019 18:23:38 GMT

I am using the Arlo Android app version 2.7.8_25585

I have a custom mode that dictates that some cameras will be on( motion activated) and others off

I have scheduled that during the from 8am to 8pm the phone will be in this custom mode.

From 8pm to 8am the schedule is set to alarmed.

I use geofencing home is set to schedule and away is set to alarm.

When I log in to the app and set to geofencing it says geofencing enabled. However, none of the cameras respond to motion.

I log back into the app and the mode is set to disarmed despite still have a notification from arlo saying geofencing is enabled.

I click to change the mode and when I get to the mode select screen it says geofencing is chosen.

snip3rboy — Fri, 19 Apr 2019 19:54:54 GMT

We are investigating a Goefencing issue related to Schedule.

Does Geofencing work for you if you set Home to a Mode, like Armed?

Error720 — Fri, 26 Apr 2019 11:04:07 GMT

Geofencing only seems to malfunction when using along side schedule

snip3rboy — Fri, 26 Apr 2019 19:34:41 GMT

Thanks for confirming, @Error720