topic Re: Updated version in Arlo Pro

Cons About The New Update

1111me — Mon, 22 Apr 2019 16:47:28 GMT

I hate this last update install. I hated the last one. But this one is even worse. So slow. No pause on live feed. Can't pause and play fast. Absolutely horrible. I'm switching to RING

Re: Updated version

ShayneS — Mon, 22 Apr 2019 16:48:12 GMT

Hi @1111me

Can you provide a bit more detail regarding the issues you are having? What are the circumstances in which they arise?

Re: Updated version

Silverrainpro — Tue, 23 Apr 2019 16:07:13 GMT

Ever since last update i get 2 notifications per action/recording. Frustrating. Turn off push notifications, i get none. Great. Then turn it back on & i get 2 push notifications from all my camers. Fix this.

Re: Updated version

ShayneS — Tue, 23 Apr 2019 16:12:43 GMT

What device/model/os are you using? What version of the Arlo Mobile App are you using?

Re: Updated version

Silverrainpro — Tue, 23 Apr 2019 19:43:51 GMT

LG, K20 Plus, Android ver 7.0, Arlo App ver 2.7.8_25585, Released 04/16/2019

Re: Updated version

ShayneS — Tue, 23 Apr 2019 20:25:00 GMT

Hi @Silverrainpro

Have you tried to remove and reinstall the arlo mobile app & test again?

Re: Updated version

1111me — Wed, 24 Apr 2019 13:25:40 GMT

I'm also getting double notifications on my Android phone. I have uninstalled and reinstalled the Arlo app. That didn't help any of my issues. Still as much $$$ as we paid for this security, we should be able to have all the control features at our finger tips as we did 2 updates ago. Put all the play, pause, record, etc buttons back underneath the frame instead of inside of it. If I can't freeze frame within a millisecond, the product is virtually worthless. I use to be able to do this on this same Android phone, same Arlo cams, 2 updates ago. It seems companies like to fix what isn't broke just to be doing something.

Re: Updated version

ShayneS — Wed, 24 Apr 2019 16:29:33 GMT

@1111me

What Version of the Arlo Mobile App are you using & What Device/Model/OS?

Re: Updated version

1111me — Thu, 25 Apr 2019 21:01:37 GMT