topic App Issues - My Library Is Empty but Has Number Symbol in Arlo Pro

App Issues - My Library Is Empty but Has Number Symbol

Hervepdf — Mon, 29 Apr 2019 18:46:55 GMT

Hi,
my library is empty but I have a indicator at the top right of the app with a number indicating that I have records. It misleads me to believe that there was an event. I suspect it may be still videos still in Arlo servers but not accessible for deletion (> 7 days) since I use Arlo without a particular subscription for 2 years. Who can tell me how to reset the indicator and / or these old videos? rgds,

App Issues - My Library Is Empty but Has Number Symbol

TomMac — Mon, 29 Apr 2019 18:47:10 GMT

On my android, when that occurs, I have to clear my notifications ...

App Issues - My Library Is Empty but Has Number Symbol

Hervepdf — Mon, 29 Apr 2019 18:47:39 GMT

Thanks for your tip, it does not work on my Iphone (IOS).