topic Re: False battery tired warnings in Arlo Pro

False battery tired warnings

Andyb149 — Mon, 22 Apr 2019 20:39:29 GMT

I have three Arlo Pro cameras - all work fine. But - one (and only one!) is constantly sending 'battery tired' warnings, although when I go into 'camera settings' it shows me that the battery still has 80 - 90% charge. I get emails approx. every 10 minutes telling me the battery has less than 10%. I have tried removing the camera from the system and re-installing it, but I am still getting false warnings. Any ideas, please?

Re: False battery tired warnings

TomMac — Sat, 20 Apr 2019 12:35:47 GMT

Have you power button rebooted the base too? ( off then on )

Re: False battery tired warnings

Andyb149 — Sat, 20 Apr 2019 12:38:11 GMT

No I haven’t, but I’ll do that and let you know. Many thanks.

Re: False battery tired warnings

Andyb149 — Mon, 22 Apr 2019 20:39:02 GMT

Ok - @TomMac I’ve tried that, thank you. No change, I’m still getting the tired battery warnings, although the battery is showing as 31%. Any other ideas?

Re: False battery tired warnings

ShayneS — Wed, 24 Apr 2019 21:17:19 GMT

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support