topic Bought A Used Arlo Pro Security System - Installation Help in Arlo Pro

Bought A Used Arlo Pro Security System - Installation Help

bkpisch — Fri, 19 Apr 2019 16:52:45 GMT

I just bought the Arlo Pro security system on Facebook with 9 cameras. I pluged it into my router and all 3 lights are green ion Arlo but I can't get the light on my router to turn blue, it staying red. I have the app on my phone and Arlo will not find my phone and I have it set to the router that I hooked the Arlo base to.

Does the seller have to clear it out for I can set it up?

Bought A Used Arlo Pro Security System - Installation Help

TomMac — Fri, 19 Apr 2019 16:53:02 GMT

The older owner must clear the base and cameras ( delete all ) from his account before another can claim it.

Bought A Used Arlo Pro Security System - Installation Help

bkpisch — Fri, 19 Apr 2019 16:53:19 GMT

I talked to the the person I bought it off of and he said he did clear it out.
Would there be any other reason why I can't get it to find my phone?

Re: Bought A Used Arlo Pro Security System - Installation Help

jguerdat — Fri, 19 Apr 2019 20:50:31 GMT

Press and hold the reset button until the LEDs flash amber. Let it reboot and try again.