topic After Update My Camera Will Not Send Notifications Or record in Arlo Pro

After Update My Camera Will Not Send Notifications Or record

bdl0715 — Tue, 16 Apr 2019 18:40:59 GMT

Since the update last week, my cameras have not been recording, or alerting me when there's someone outside. Before the update, they worked fine. Now, I can see what's going on outside, but I can not get an alert when someone comes to the door, or record them. Anyone have any ideas? I have done everything I can think to do, and nothing helps.

After Update My Camera Will Not Send Notifications Or record

jguerdat — Tue, 16 Apr 2019 18:41:35 GMT

What update?

After Update My Camera Will Not Send Notifications Or record

bdl0715 — Tue, 16 Apr 2019 18:41:49 GMT

I got a message through my Arlo app saying the method of sending alerts had changed. I noticed I had not gotten an alert for a couple of days, so I did the update.
I still haven't gotten any alerts, though I should be getting several every day.

After Update My Camera Will Not Send Notifications Or record

jguerdat — Tue, 16 Apr 2019 18:42:00 GMT

Are you getting recordings? If no recordings, no alerts. Have you checked your active mode?