topic Arlo Pro - Original battery cannot be charged anymore? in Arlo Pro

Arlo Pro - Original battery cannot be charged anymore?

garkw — Mon, 15 Apr 2019 18:02:54 GMT

1) How long in general would the original battery last on the Arlo Pro camera? Two of my cameras are no longer being charged with the original batteries and charging plug. The other two still work. 2) Am I suppose to replace them?? I already tried re-plugging, cleaning out dust or etc.

Re: Arlo Pro - Original battery cannot be charged anymore?

TomMac — Sat, 13 Apr 2019 13:55:33 GMT

All depends on usage... but like most li-ion packs sure be good for a couple hundred recharge cycles.

If you drain them to low, the charger has an issue starting a charge... follow this info;

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

And, yes, they can be replaced...see accessories page.

Re: Arlo Pro - Original battery cannot be charged anymore?

jguerdat — Sat, 13 Apr 2019 14:05:54 GMT

If you're still in your warranty period, open a case with support:

https://www.arlo.com/en-us/support/contact.aspx