topic Arlo Pro Firmware Won't Update in Arlo Pro

Arlo Pro Firmware Won't Update

RobBreak — Fri, 12 Apr 2019 20:35:13 GMT

On the main devices tab in the app over each screen it says that a firmware update is required tap to update but it will not update.
Anyone have this issue?

Arlo Pro Firmware Won't Update

jguerdat — Fri, 12 Apr 2019 20:35:29 GMT

Try rebooting the base. That usually helps.

Re: Arlo Pro Firmware Won't Update

tracedog79 — Thu, 18 Apr 2019 20:25:24 GMT

@jguerdat I am having the same issue. Was hoping to come on here and get an answer but I guess not. I've tried rebooting my base station but that doesnt seem to fix it.

Re: Arlo Pro Firmware Won't Update

Missy11 — Thu, 18 Apr 2019 20:13:05 GMT

Same thing here. A friend who is an IT guy tried to install it and same happened. It may have been in the warehouse too long and the DVR is not updating.

Re: Arlo Pro Firmware Won't Update

ShayneS — Fri, 19 Apr 2019 22:12:59 GMT

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support