topic Re: No audio when watching live-feed or recorded feed of my camera in Arlo Pro

No audio when watching live-feed or recorded feed of my camera

Jstem — Fri, 29 Mar 2019 15:03:16 GMT

When I watch the live-feed and the recorded feed of my camera, all of a sudden there is no audio. I can talk into the microphone but I am not able to hear anything when I watch the video

Re: No audio when watching live-feed or recorded feed of my camera

TomMac — Fri, 29 Mar 2019 15:03:27 GMT

Unless it has changed since I last tested....

The user side of the conversation is not recorded in the video, only the person speaking on the outside is when the user isn't talking

Re: No audio when watching live-feed or recorded feed of my camera

Jstem — Fri, 29 Mar 2019 16:50:46 GMT

Yes, when I played the recorded video or when I am watching it live there used to be sound. I could hear the wind comes or my dogs barking, if people are talking but I don’t have any sound now and the speaker icon is on.

Re: No audio when watching live-feed or recorded feed of my camera

JessicaP — Fri, 29 Mar 2019 22:13:52 GMT

Hi @Jstem,

Have you tried testing to see if the audio works when on the Arlo mobile app and on the web client on your computer?