https://community.arlo.com/t5/Arlo-Pro/Forget-password-doesn-t-send-an-email/m-p/1685180#M54977 <P>You don't have to. Just call. If there's a cost, you would be told but I guarantee you won't be.</P> Mon, 18 Mar 2019 23:53:55 GMT jguerdat 2019-03-18T23:53:55Z https://community.arlo.com/t5/Arlo-Pro/Forget-password-doesn-t-send-an-email/m-p/1685090#M54953 I'm unable to sign up, it says I have an account, but when I click forget password and enter my email, an email never arrives. I've tried it like 10 times and waited multiple hours but no email (checked spam, and this is a gmail). This seems to be the only support? Chat doesn't work either. Mon, 18 Mar 2019 16:15:46 GMT https://community.arlo.com/t5/Arlo-Pro/Forget-password-doesn-t-send-an-email/m-p/1685090#M54953 fgblomqvist 2019-03-18T16:15:46Z https://community.arlo.com/t5/Arlo-Pro/Forget-password-doesn-t-send-an-email/m-p/1685132#M54961 <P>Chat does have its moments so did you try the phone option?</P> Mon, 18 Mar 2019 19:23:31 GMT https://community.arlo.com/t5/Arlo-Pro/Forget-password-doesn-t-send-an-email/m-p/1685132#M54961 jguerdat 2019-03-18T19:23:31Z https://community.arlo.com/t5/Arlo-Pro/Forget-password-doesn-t-send-an-email/m-p/1685149#M54964 It said phone costs after 90 days after the purchase (which is the case here). Why should I have to pay to tell Arlo to get their website working like it should? Mon, 18 Mar 2019 20:29:24 GMT https://community.arlo.com/t5/Arlo-Pro/Forget-password-doesn-t-send-an-email/m-p/1685149#M54964 fgblomqvist 2019-03-18T20:29:24Z https://community.arlo.com/t5/Arlo-Pro/Forget-password-doesn-t-send-an-email/m-p/1685180#M54977 <P>You don't have to. Just call. If there's a cost, you would be told but I guarantee you won't be.</P> Mon, 18 Mar 2019 23:53:55 GMT https://community.arlo.com/t5/Arlo-Pro/Forget-password-doesn-t-send-an-email/m-p/1685180#M54977 jguerdat 2019-03-18T23:53:55Z