topic Re: Arlo pro hd. in Arlo Pro

Arlo pro hd.

Snoopy12 — Sat, 09 Mar 2019 01:01:54 GMT

I have owned my cameras for less than a year. I bought the three year protection plan and have hit dead ends everywhere I turn. My batteries will not charge anymore. Can anyone help? Thanks.

Re: Arlo pro hd.

TomMac — Sat, 09 Mar 2019 02:47:49 GMT

Read this,... https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

Re: Arlo pro hd.

Snoopy12 — Sat, 09 Mar 2019 14:27:18 GMT

Thanks. This did not work either.

Re: Arlo pro hd.

jguerdat — Sat, 09 Mar 2019 19:21:19 GMT

Then you'll need to open a case with support:

https://www.arlo.com/en-us/support/contact.aspx

Re: Arlo pro hd.

TomMac — Sat, 09 Mar 2019 19:53:19 GMT

@Snoopy12 wrote:
. I bought the three year protection plan

As mentioned, the warranty is one yr, so file a report

As to the 3 yr protection plan, is that the store's or Arlo's ( didn't think Arlo had one )... either way for that you'd have to file accordingly