topic Arlo Pro Cameras - Extreme Cold. plugged in in Arlo Pro

Arlo Pro Cameras - Extreme Cold. plugged in

Geo2007 — Sun, 03 Mar 2019 22:44:06 GMT

I know that the recommended temperature range is to -20c. I was chatting with an agent and asked if there was a way to use the camera in colder temperatures. I was told that if I removed the battery and plugged it in directly, that it would work I tested it at -27c and the camera would live stream but I did not get notifications. I am not sure if it was the way the camera was aimed, or if it just will not perform in colder weather. Can I be confident that the camera will still operate completely while plugged in if the temperature is -30c?
We are finally having signs of spring, so I will not have another opportunity to test it at those temperatures until next year but I want to make sure it will work year round before I permanently install them.

Re: Arlo Pro Cameras - Extreme Cold. plugged in

Geo2007 — Sun, 03 Mar 2019 22:50:08 GMT

I guess the question is, is the temperature range because the battery will not preform in cold weather or is it a limitation on the camera itself? If it is the camera, I am hooped. I want to use this system, but if I can't have a work around for the cold weather, I can only use it for a portion of the year. I tried using it through a window, but the mostion sensors don't work through glass.

Re: Arlo Pro Cameras - Extreme Cold. plugged in

jguerdat — Sun, 03 Mar 2019 22:51:09 GMT

Notifications are based on recordings. DId you get recordings in the library? Have you checked that an appropriate mode is selected to enable recordings.

Re: Arlo Pro Cameras - Extreme Cold. plugged in

Geo2007 — Sun, 03 Mar 2019 23:26:12 GMT

There wasn't a recording, but I had not changed any settings since it had recorded earlier in the day when it was a balmy -17c. At -27c I walked past the camera.

This one incident doesnt concern me this much, but just wondering if the system will work as I described

Re: Arlo Pro Cameras - Extreme Cold. plugged in

jguerdat — Mon, 04 Mar 2019 02:03:26 GMT

I haven't done this with a Pro but it works fine with an Ultra camera that's plugged in (with battery in this case).