topic Re: Warranty - Can’t get a hold of customer service. in Arlo Pro https://community.arlo.com/t5/Arlo-Pro/Warranty-Can-t-get-a-hold-of-customer-service/m-p/1681039#M54337 <P>Did you also try the phone number instead of chat?</P> Fri, 22 Feb 2019 01:24:09 GMT jguerdat 2019-02-22T01:24:09Z Warranty - Can’t get a hold of customer service. https://community.arlo.com/t5/Arlo-Pro/Warranty-Can-t-get-a-hold-of-customer-service/m-p/1681000#M54331 I have an Aro pro camera that I purchased back in March 2018. The battery does not charge in one unit but does in another so it’s obviously a bad charger. I try to contact support through chat but it just endlessly spins saying it’s connecting me to an agent. I’m getting super frustrated and don’t want to lose out on this because Arlo support is impossible to get a hold of. Thu, 21 Feb 2019 21:17:36 GMT https://community.arlo.com/t5/Arlo-Pro/Warranty-Can-t-get-a-hold-of-customer-service/m-p/1681000#M54331 Brandonbeal 2019-02-21T21:17:36Z Re: Warranty - Can’t get a hold of customer service. https://community.arlo.com/t5/Arlo-Pro/Warranty-Can-t-get-a-hold-of-customer-service/m-p/1681039#M54337 <P>Did you also try the phone number instead of chat?</P> Fri, 22 Feb 2019 01:24:09 GMT https://community.arlo.com/t5/Arlo-Pro/Warranty-Can-t-get-a-hold-of-customer-service/m-p/1681039#M54337 jguerdat 2019-02-22T01:24:09Z Re: Warranty - Can’t get a hold of customer service. https://community.arlo.com/t5/Arlo-Pro/Warranty-Can-t-get-a-hold-of-customer-service/m-p/1681042#M54338 The phone number stated that it should be used for the 90 day support as well as advanced tech support that has a fee associated. Is there a general support number? Fri, 22 Feb 2019 01:34:20 GMT https://community.arlo.com/t5/Arlo-Pro/Warranty-Can-t-get-a-hold-of-customer-service/m-p/1681042#M54338 Brandonbeal 2019-02-22T01:34:20Z Re: Warranty - Can’t get a hold of customer service. https://community.arlo.com/t5/Arlo-Pro/Warranty-Can-t-get-a-hold-of-customer-service/m-p/1681047#M54339 <P>The phone numbers listed in&nbsp;<A href="https://www.arlo.com/en-us/support/contact.aspx" target="_blank">https://www.arlo.com/en-us/support/contact.aspx</A> are the general support ones. There's currently no charge at any point.</P> Fri, 22 Feb 2019 01:47:02 GMT https://community.arlo.com/t5/Arlo-Pro/Warranty-Can-t-get-a-hold-of-customer-service/m-p/1681047#M54339 jguerdat 2019-02-22T01:47:02Z