topic Re: Arlo Pro in Arlo Pro

Arlo pro How can I stop so many alerts from coming in every minute?

Arizzo — Fri, 13 Jan 2017 16:08:58 GMT

How can I stop so many alerts from coming in every minute?

I have reduced the target area for motion to a minimum (almost making the cameras completely useless because I cannot see the entire area as I was hoping), but I still get alerts every minute for no apparent reason.

Is there a way to change the sensitivity of the cameras so that it is not alerting after every speck of dust passes the lense?

Re: Arlo pro How can I stop so many alerts from coming in every minute?

jguerdat — Fri, 13 Jan 2017 16:09:13 GMT

Pan and zoom has no effect on motion detection since the PIR motion detector sees the whole scene. You're just cropping the video.

Post a screenshot with pan and zoom turned off (zoomed back out completely). It may be your positioning or it could be a bad camera. Putting the camera in a location where there is no motion (inside a room, facing a wall) would be useful to tell if the camera is flaky.

Re: Arlo Pro

TomMac — Thu, 12 Jan 2017 14:57:45 GMT

Is there a way to change the sensitivity of the cameras so that it is not alerting after every speck of dust passes the lense?

Yes, there is a sense level adjustment in the MODE, under record

Re: Arlo Pro

Arizzo — Thu, 12 Jan 2017 20:30:27 GMT

Thank you, TomMac! I didn't know about the feature.

Re: Arlo Pro

Arizzo — Thu, 12 Jan 2017 20:31:45 GMT

OK, thank you. I will try this as well.