topic Not Receiving Email Notifications in Arlo Pro

Not Receiving Email Notifications

pdavis55 — Wed, 06 Feb 2019 17:02:48 GMT

Arlo Pro is not sending email notifications. This has always worked in the past until sometime in January. Email address is correct, emails are not in spam folders, I've rebooted the system, I've added secondary email account and nothing works. I do get text notifications on my phone however no emails. Anyone else had the issue or have recommendations?

Re: Not Receiving Email Notifications

brh — Wed, 06 Feb 2019 17:02:59 GMT

@pdavis55

The settings for the email notifications is in each camera's rule under the Armed Mode section or Custom Mode. You must set the notifications for each camera. Sometimes firmware updates will reset things to their default settings, so every time there is a firmware update, you should power cycle your base then go in and recheck all your settings.

Brian