topic Re: Time to change batteries in Arlo Pro

Time to change batteries

Rahul070 — Tue, 05 Feb 2019 17:11:00 GMT

One of my cameras which is kept in a less detection area was acting weird last week. So many false audio detection all through the day. Next day I charged my battery thinking it might be due to the low battery. And now it shows it’s time to change my batteries. It’s not even 1 year since I purchased the pack.

Re: Time to change batteries

Rahul070 — Tue, 05 Feb 2019 00:44:01 GMT

Sorry mentioned the camera model wrong in first post. It’s Vmc4030

Re: Time to change batteries

jguerdat — Tue, 05 Feb 2019 01:26:22 GMT

Try rebooting the base first.

Re: Time to change batteries

Rahul070 — Tue, 05 Feb 2019 05:46:18 GMT

Done that and still it’s the same

Re: Time to change batteries

brh — Tue, 05 Feb 2019 09:52:55 GMT

@Rahul070

Does your camera have one rechargeable battery or 4 batteries?

Brian

Re: Time to change batteries

jguerdat — Tue, 05 Feb 2019 13:43:04 GMT

There may be a hardware issue with either the battery or camera. Swapping the battery with another camera will tell you which. Open a case with support since you're within your 1 year warranty.

https://www.arlo.com/en-us/support/contact.aspx