topic Both My Arlo Pro Cameras Are Not Charging in Arlo Pro

Both My Arlo Pro Cameras Are Not Charging

ssaglio — Tue, 29 Jan 2019 17:53:46 GMT

Hello,I have brought charging cables for the cameras and was charging until yesterday when it said there is a problem.Can someone help me?

Both My Arlo Pro Cameras Are Not Charging

brh — Tue, 29 Jan 2019 17:54:13 GMT

@ssaglio

out of curiosity, what was the outside temperature when you received this notification?

Brian

Both My Arlo Pro Cameras Are Not Charging

TomMac — Tue, 29 Jan 2019 17:54:25 GMT

As above, the cams will not charge below 32 f .... To do so can harm the battery so the cameras stop allowing it till they warm up.

If not using the OEM supplied cables then that may be an issue too

Re: Both My Arlo Pro Cameras Are Not Charging

ssaglio — Wed, 30 Jan 2019 02:40:10 GMT

Honestly,I live where the winter time is cold.It could be the temperatures that are low,sometimes it does get below 32 F.

Re: Both My Arlo Pro Cameras Are Not Charging

ssaglio — Wed, 30 Jan 2019 02:45:20 GMT

I guess the temperature has been below 32F the past couple of days.Thanks for the information

Re: Both My Arlo Pro Cameras Are Not Charging

jguerdat — Wed, 30 Jan 2019 14:36:28 GMT

@ssaglio wrote:
Honestly,I live where the winter time is cold.It could be the temperatures that are low,sometimes it does get below 32 F.

Ha! That's not cold!! 🙂 It's 9F here right now and going to drop below 0 tonight in Rochester, NY. And we're noplace close to being as cold as Minnesota...