https://community.arlo.com/t5/Arlo-Pro/arlo-smart-premier/m-p/1674899#M53144 <P>No invoice, no nothing.&nbsp;&nbsp;</P> Mon, 28 Jan 2019 14:52:31 GMT artemis269 2019-01-28T14:52:31Z https://community.arlo.com/t5/Arlo-Pro/arlo-smart-premier/m-p/1671515#M52412 <P>I have placed a complaint regarding why I'm being billed for Arlo Smart Premier service (Case# 40632617) for inaccurate billing.&nbsp; I have complained that I should be billed $9.99 for service and have been charged $10.69.&nbsp; The rep I spoke with agreed that I should be billed $9.99 and would issue a credit for the overpayment for all the months I have charged wrong.&nbsp; I have not received the credit and now for the month of December and January I was charged $10.84.&nbsp;&nbsp;</P> <P>I wish to have this issue remedied and am requesting a refund of overpayment effective immediately and the account to be updated to bill the correct amount of $9.99 for the monthly service.</P> <P>&nbsp;</P> <P>&nbsp;</P> Fri, 18 Jan 2019 20:07:22 GMT https://community.arlo.com/t5/Arlo-Pro/arlo-smart-premier/m-p/1671515#M52412 artemis269 2019-01-18T20:07:22Z https://community.arlo.com/t5/Arlo-Pro/arlo-smart-premier/m-p/1671552#M52418 Possibly sales tax?<BR />Did they send you an invoice?<BR /> Fri, 18 Jan 2019 21:49:18 GMT https://community.arlo.com/t5/Arlo-Pro/arlo-smart-premier/m-p/1671552#M52418 migman_2001 2019-01-18T21:49:18Z https://community.arlo.com/t5/Arlo-Pro/arlo-smart-premier/m-p/1674899#M53144 <P>No invoice, no nothing.&nbsp;&nbsp;</P> Mon, 28 Jan 2019 14:52:31 GMT https://community.arlo.com/t5/Arlo-Pro/arlo-smart-premier/m-p/1674899#M53144 artemis269 2019-01-28T14:52:31Z