https://community.arlo.com/t5/Arlo-Pro/Cannot-Update-Firmware-Arlo-Pro-and-Security-Light/m-p/1674408#M53070 <P>This is the wrong section for the lights which seems to be what you're trying to update. You rebooted the base but what you need to do is pull the bridge off the outlet, pause and plug it back in to see if that helps.</P> Sat, 26 Jan 2019 20:37:16 GMT jguerdat 2019-01-26T20:37:16Z https://community.arlo.com/t5/Arlo-Pro/Cannot-Update-Firmware-Arlo-Pro-and-Security-Light/m-p/1674373#M53062 Have tried to update base and security lights on iPhone 6 and older iPad but it will not. Closed out and back in and powered down base but nothing. See pic<BR /><IMG src="http://community.arlo.com/t5/image/serverpage/image-id/426464iB863C97001DE0189/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" border="0" alt="81735643-E6CA-4CAF-96E2-39C1FBB5B3D1.png" title="81735643-E6CA-4CAF-96E2-39C1FBB5B3D1.png" /> Sat, 26 Jan 2019 18:51:10 GMT https://community.arlo.com/t5/Arlo-Pro/Cannot-Update-Firmware-Arlo-Pro-and-Security-Light/m-p/1674373#M53062 Bmfesq 2019-01-26T18:51:10Z https://community.arlo.com/t5/Arlo-Pro/Cannot-Update-Firmware-Arlo-Pro-and-Security-Light/m-p/1674408#M53070 <P>This is the wrong section for the lights which seems to be what you're trying to update. You rebooted the base but what you need to do is pull the bridge off the outlet, pause and plug it back in to see if that helps.</P> Sat, 26 Jan 2019 20:37:16 GMT https://community.arlo.com/t5/Arlo-Pro/Cannot-Update-Firmware-Arlo-Pro-and-Security-Light/m-p/1674408#M53070 jguerdat 2019-01-26T20:37:16Z