topic Re: Arlo Pro notification is inconsistent in Arlo Pro

Arlo Pro notification is inconsistent

Sti101 — Fri, 25 Jan 2019 16:27:39 GMT

Hi. So I recently added a few Arlo Pro cameras to my existing Arlo cams. And I am now using the Arlo Pro base station. Anyway I set them up like I did the very first time and without any problem with the set up. However now I get a very inconsistent notification in both my phone and my wife’s. I would find out that there were recordings when I randomly check the library. Otherwise I wouldn’t have known if there was a recording. I’ve also checked if both of our phones were on silent or not. Please help.

Re: Arlo Pro notification is inconsistent

migman_2001 — Fri, 25 Jan 2019 16:27:48 GMT

I would check your rules settings in the Arlo app to make sure push is still set up for each new camera.

You may want to do it through the web portal instead of the app. Be sure to save any changes.

Re: Arlo Pro notification is inconsistent

jguerdat — Fri, 25 Jan 2019 16:28:01 GMT

A reinstall of the app may or may not help, too.

Re: Arlo Pro notification is inconsistent

Sti101 — Fri, 25 Jan 2019 16:28:11 GMT

Resolved.

Thank you all for the chiming in. What I realized was that I had the smart notification on for animals, humans, and packaging, and not "others". So I realized that most of those videos recorded were under the category "others", thus it wasn't notifying me. So now I just need to decide whether I want to keep it that way or not, most likely I will turn it on this way I will know that it's recording and I can stop it before it waste the batteries.

Thanks again.