topic Re: Arlo Pro Stopped Pushing Notifications in Arlo Pro

Arlo Pro Stopped Pushing Notifications

gd26 — Thu, 24 Jan 2019 18:56:19 GMT

I have a system with 3 Arlo Pro and 1 Pro 2 for a month now.. Everything has worked fine and I've been happy with it until today when I stopped receiving audio notifications on my cell phone. It is not an issue with my cell phone, audio volume is on. The cameras are recording and I can see the videos.. I read some other troubleshoot suggestions and chose to re-boot the base station. Nothing changed. I really have no idea what happened. Any help here is appreciated.

Arlo Pro Stopped Pushing Notifications

DubYa89 — Thu, 24 Jan 2019 18:56:42 GMT

Have you tried logging in through a another phone?

Arlo Pro Stopped Pushing Notifications

migman_2001 — Thu, 24 Jan 2019 18:56:55 GMT

Not clear on what the issue is? You say notifications and then mention audio notifications (no sound?)

I would check you rules settings in the Arlo app to make sure push is still set up for each camera.

You might uninstall/reinstall app on your device.

Check your phone settings to make sure notifications/sounds are set correctly. for the Arlo app.

Reboot base station.

Any recent software updates (app/Os/Arlo) could have inadvertently changed a setting.

Re: Arlo Pro Stopped Pushing Notifications

gd26 — Fri, 25 Jan 2019 01:54:03 GMT

Tried rebooting the base station twice, didn't work. Uninstalled and re-installed the app on my cell phone. That did it. Notifications are being pushed again. Thanks!!