topic Re: Arlo Pro not seeing internet in Arlo Pro

Arlo Pro not seeing internet

Sammiegrace — Wed, 11 Jan 2017 00:14:48 GMT

My internet is working for all my 4 computers . The base station seems to be working ??? and 2 differant cameras seem to have paired , yet my software says its not seeing a internet connection. The system worked great for about 10 days now it'll work once in a great while . I've been playing with the ethernet cable thinking its defective , however, that doesnt seem to make a differance. the software will go as far as the last picture ( live) but there it says it can't see internet. I'm out of ideas can anyone suggest something . Thank you guys in advance.

P.S. Like I say it worked great for about 10 days

Re: Arlo Pro not seeing internet

jguerdat — Wed, 11 Jan 2017 00:17:02 GMT

The usual first step is to power cycle the base.

Re: Arlo Pro not seeing internet

TomMac — Wed, 11 Jan 2017 04:58:28 GMT

Also what are the LEDs on the base showing....left 3 must stay green

Re: Arlo Pro not seeing internet

Sammiegrace — Wed, 11 Jan 2017 06:46:46 GMT

Thanks Tom all leds are on doing what there supose to. I'm gonna take it down one more time tomorrow....if that doesnt work i'll you see Best Buy

Re: Arlo Pro not seeing internet

TomMac — Wed, 11 Jan 2017 14:08:03 GMT

It could be as simple as a defective base ...driving you crazy trying to fiq out what's wrong 🙂