topic Re: Arlo pro keeps saying "the media server has intentionally stopped streaming" and or in Arlo Pro

Arlo Pro Keeps Saying "The Media Server Has Intentionally Stopped Streaming"

Lucky123 — Wed, 16 Jan 2019 23:14:03 GMT

My Arlo pro cameras keep saying "The media server has intentionally stopped streaming" and or "The connection to the camera has timed out". What could be causing this and what can I do to prevent it from continuing to happen

Arlo Pro Keeps Saying "The Media Server Has Intentionally Stopped Streaming"

Jneal4810 — Wed, 16 Jan 2019 23:14:16 GMT

So annoying . I've had nothing but issue after issue with Arlo. This same issue is happening to me too

Arlo Pro Keeps Saying "The Media Server Has Intentionally Stopped Streaming"

VRW — Wed, 16 Jan 2019 23:14:33 GMT

media server intentionally stopped .... Why would it "intentionally stop"??

This started with the latest mobile app update. I think Netgear/Arlo needs new software engineers that can write code. I have had nothing but trouble with this system since I purchased it. I recently had a camera go offline for no reason. I had to power it down to reconnect. Arlo is unreliable! I want my money back Netgear!

Re: Arlo pro keeps saying "the media server has intentionally stopped streaming" and or

ShayneS — Wed, 16 Jan 2019 23:20:03 GMT

@Lucky123

What firmware version is your Base Station/Cameras running? Have you tried to reboot the base station & test again?

Re: Arlo pro keeps saying "the media server has intentionally stopped streaming" and or

Jneal4810 — Wed, 16 Jan 2019 23:23:15 GMT

The system is just too glitchy. I'm a network engineer for my company and I've never come across a lack there of software from Arlo .

Re: Arlo pro keeps saying "the media server has intentionally stopped streaming" and or

Lucky123 — Thu, 17 Jan 2019 06:52:14 GMT

I will try the reboot

Re: Arlo pro keeps saying "the media server has intentionally stopped streaming" and or

VRW — Thu, 17 Jan 2019 13:41:48 GMT

Base firmware version 1.11.90_26520 It says it is the most recent

the only thing that has not been replace since I purchased the system is the base station.

Just now I have a camera with blue video..... There is always something with this system...

NETGEAR I WANT MY MONEY BACK!

Re: Arlo pro keeps saying "the media server has intentionally stopped streaming" and or

BGPunggol — Thu, 17 Jan 2019 13:58:24 GMT

After last year fiasco and waiting for Arlo engineers to resolve the battery drain issue, why must u mess around with the firmware again! For the past 2 days we have problem logging on as the app keep saying we are offline. Done all the rebooting but still no use. Please don't take another 4 months to resolve the issue and destroy ur hard earned trust Arlo. Keeping fingers cross this is a blip and not another major self inflicted crisis.

Re: Arlo pro keeps saying "the media server has intentionally stopped streaming" and or

VRW — Thu, 17 Jan 2019 14:21:59 GMT

Does anyone at Netgear read these?? People are dissatisfied and Netgear is not doing anything to fix these issues. At some point they will just EOL the product and that will be it....

Re: Arlo Pro Keeps Saying "The Media Server Has Intentionally Stopped Streaming"

KCMeacham3 — Fri, 18 Jan 2019 02:57:04 GMT

Same problem here. We just bought an Arlo system on Friday...and every time the camera has activated due to motion and I try to view it....I get that same message. I'm taking ours back. It's becoming obvious that Arlo is worthless as a home security system.

Re: Arlo Pro Keeps Saying "The Media Server Has Intentionally Stopped Streaming"

ShayneS — Fri, 18 Jan 2019 17:13:41 GMT

@KCMeacham3

What firmware version is your base/cameras running? Have you tried to reboot the base station and test again?

Re: Arlo Pro Keeps Saying "The Media Server Has Intentionally Stopped Streaming"

HCBelcher — Fri, 18 Jan 2019 20:12:43 GMT

Yes, I should not have to reboot, reset, power off, reconnect my video SECURITY SYSTEM multiple times a day. Either fix the KNOWN ISSUES, provide functioning replacements or refund our money.

Re: Arlo Pro Keeps Saying "The Media Server Has Intentionally Stopped Streaming"

ShayneS — Fri, 18 Jan 2019 21:56:00 GMT

@HCBelcher

Due to the amount of issues described I have opened a case for you. I will contact you via private message with further information.

Re: Arlo Pro Keeps Saying "The Media Server Has Intentionally Stopped Streaming"

KCMeacham3 — Sat, 19 Jan 2019 13:18:53 GMT

Yes, and updated firmware as well.

Re: Arlo Pro Keeps Saying "The Media Server Has Intentionally Stopped Streaming"

BGPunggol — Sun, 20 Jan 2019 06:07:27 GMT

Firmware has compatibility issue!! And it's terribly SLOWWW. You'll have to kill the app a few times before you get the status on your camera. And it seems to only work for Android Pie. Other version you can't even get into the camera at all. I've resetted the base and done every sync possible but NOTHING WORKS! Arlo, please do not upgrade your firmware before thoroughly testing it, please. You are starting to inflict the same fiasco of 2017 all over again.

Re: Arlo Pro Keeps Saying "The Media Server Has Intentionally Stopped Streaming"

sclcpa — Sun, 20 Jan 2019 17:41:05 GMT

Did anyone find a fix? I wish I never bought his product and went with a hardwire system. I have had so many issues this is the last one. The batteries need to be recharged every 60 days or less now. The support is terrible. They need to get thier act together or they will be oiut of business.

Re: Arlo Pro Keeps Saying "The Media Server Has Intentionally Stopped Streaming"

Rikee — Sun, 20 Jan 2019 19:16:19 GMT

I have two systems located at two locations. One is not having the problem but the other is.

Working one is hardware VMB4000r3 firmware 1.12.0.1_27940.

The one giving the error messages is the same.

P perhaps the app is the culprit. Would be nice to dl/install previous version.

Re: Arlo Pro Keeps Saying "The Media Server Has Intentionally Stopped Streaming"

jguerdat — Sun, 20 Jan 2019 21:35:39 GMT

I've seen this recently and it seems to always occur at the end of a recording when it pops up for me. I quickly dismiss it and check the new recording and all is fine. This rather leads me to believe that it's a debug message, perhaps due to a timing issue where it should be squashed but sometimes slips through. At least for me, it doesn't seem to be causing an issue other than needing to clear the message.

Re: Arlo Pro Keeps Saying "The Media Server Has Intentionally Stopped Streaming"

Rikee — Wed, 23 Jan 2019 13:49:27 GMT

Latest ARLO app update seems to have solved the issue. No more of these messages are popping up.

Thank you ARLO!

Re: Arlo Pro Keeps Saying "The Media Server Has Intentionally Stopped Streaming"

Halloween1 — Wed, 23 Jan 2019 19:43:28 GMT

Arlo pro Ed to high and geez 100 no wire pain in the