topic No longer receiving push notifications in Arlo Pro

No longer receiving push notifications

dustinw80 — Wed, 23 Jan 2019 02:03:26 GMT

I haven't been receiving push notifications (or email for that matter) for some time now. I'm not sure what has happened. I used to get them, but haven't in probably the last couple months. It's still recording on motion detection. Everything else seems to be working fine, but no notifications.

Re: No longer receiving push notifications

migman_2001 — Wed, 23 Jan 2019 04:32:10 GMT

I cwould check your rules

Go into modes, then go into the active rule. Make sure that email and push is still set up for each camera. It’s possible that the recent app update may have changed them. Be sure to save any changes you may make.

Re: No longer receiving push notifications

JoeCymru — Wed, 23 Jan 2019 13:47:04 GMT

After checking your modes and rules, also check your phone to make sure that your have given Arlo the phone permission. This has nothing to do with your email, but just as a precaution to insure you have dotted all the "i's".