topic Re: Arlo Pro in the Rain in Arlo Pro

Arlo Pro in the Rain

takumi87 — Wed, 04 Jan 2017 06:34:35 GMT

I recently installed an Arlo Pro outdoors and it seems to work well. However, today we had some rainwhich covered the camera lens. This rendered the camera unusable. Below is a screenshot of what it looks like.

Are there any solutions to this? Are there any accessories that can cover the camera to protect it from the rain and snow in order to prevent this problem? Thanks!

Re: Arlo Pro in the Rain

steve_t — Wed, 04 Jan 2017 08:10:57 GMT

I can't see your pic. I guess the admins have to authorise pics to show.

Anyway, check out the Arlo Pro skins

https://www.arlo.com/en-us/products/arlo-pro/skin.aspx

And also think about possibly mounting your camera higher so it points downwards more

Re: Arlo Pro in the Rain

manofice — Wed, 04 Jan 2017 11:22:43 GMT

Mine did the same thing during a night rain storm. Was fine during the rain during the day. I might buy the skins to see if they protect the lens.

Re: Arlo Pro in the Rain

Mr_Marco — Wed, 04 Jan 2017 11:25:14 GMT

New Arlo Pro owner here. I'm having the same problem at night with IR light on. Of course, with IR off, nothing can be seen because it's too dark. My cam is facing down at about a 45-degree angle, so if this is due to water on the face of the cam (most likely), it must be flowing across the face from the body. I'm going to try the skin.

Re: Arlo Pro in the Rain

manofice — Wed, 04 Jan 2017 13:40:44 GMT

Yeah, i don't see this as anything Netgear can fix, it appears that it is simply rain reflecting off the IR. If anyone reports the skin helps, i'll buy it also.

Re: Arlo Pro in the Rain

jguerdat — Wed, 04 Jan 2017 14:19:45 GMT

You could try Rain-X or similar on the lens but that's about it other than putting the camera in a location less prone to water exposure.

Re: Arlo Pro in the Rain

TomMac — Wed, 04 Jan 2017 14:40:00 GMT

I've seen this and it for me appears not during rain but with a small mist or afterwards...with raindrops on lens.

It usu take a short time to dry off, but not much to prvent it.

Except, some have talked about waxing the front or rainx that some have used on car windows...don't know if it will work but maybe worth a try.

More likely if possible mounting under a soffit or gutter to stop it some what.

OR attaching some sort of 'duck bill' above it to prevent same... I've seen someone mount their cam in a 4" piece of PVC tube ( painted to match background ) for protection and that one didn't have rain... maybe think outside the box is needed.

Re: Arlo Pro in the Rain

takumi87 — Thu, 05 Jan 2017 01:06:45 GMT

Thanks. My camera is also angled downwards at a 45 degree angle. I actually wanted to mount it higher and angle is down more, but was concerned about seeing too much of people's heads.

I'll give the skins a try. I see Amazon has the Netgear ones and also some from Wasserstein. Any recommendations on which one is better? They look similar.

Re: Arlo Pro in the Rain

manofice — Thu, 05 Jan 2017 02:10:43 GMT

TomMac, interesting you said must because when I first noticed this.... it was a weird mist rain.

Takimi87, I'm sure everyone would recommend name brand here but it would be worth a shot I think.

Re: Arlo Pro in the Rain

manofice — Thu, 05 Jan 2017 02:10:54 GMT

*Mist

Re: Arlo Pro in the Rain

Mr_Marco — Thu, 05 Jan 2017 11:17:34 GMT

takumi87 wrote:
Thanks. My camera is also angled downwards at a 45 degree angle. I actually wanted to mount it higher and angle is down more, but was concerned about seeing too much of people's heads.

I'll give the skins a try. I see Amazon has the Netgear ones and also some from Wasserstein. Any recommendations on which one is better? They look similar.

I went with the Wasserstein ones. Several reviews for the Netgear skins mentioned reflection from the IR and cutoff at the corners, which seem to be related. I'll post back when I get them.

Re: Arlo Pro in the Rain

manofice — Thu, 05 Jan 2017 21:04:03 GMT

Mr_Marco, post back your results! I'm interested to see how they work.

Re: Arlo Pro in the Rain

takumi87 — Thu, 05 Jan 2017 23:15:48 GMT

I also just ordered the Wasserstein ones. Mainly because the Netgear ones are backordered and won't ship for another 1-2 months. I'll report back once they're installed for the next rain storm.

Re: Arlo Pro in the Rain

manofice — Fri, 06 Jan 2017 02:45:45 GMT

I hope you guys have prime! So we don't have to wait long to see your review, LOL

Re: Arlo Pro in the Rain

Mr_Marco — Fri, 06 Jan 2017 07:43:27 GMT

manofice wrote:
I hope you guys have prime! So we don't have to wait long to see your review, LOL

Haha! Actually, I'm on 30 day prime trial and expecting the skins to be delivered today. It's snowing atm, and aside from a few false notifications, the view is clear.

Re: Arlo Pro in the Rain

Marquise23 — Mon, 09 Jan 2017 20:00:05 GMT

I actually have the Arlo Pro skins 3-pack. I ask myself the question, why do they offer a 3-pack while I have the 4 camera system? Kinda weird if you ask me...but anyway, they do not work in the rain for me, even with the hood in front. I got the same image as you takumi87. No motion or video can be recorded in result...I guess the rain in my area falls sideways. LOL!

Re: Arlo Pro in the Rain

manofice — Mon, 09 Jan 2017 20:28:27 GMT

Marquise23: how is yours angled?

Re: Arlo Pro in the Rain

Marquise23 — Mon, 09 Jan 2017 20:32:41 GMT

~45 Degrees

Re: Arlo Pro in the Rain

manofice — Mon, 09 Jan 2017 20:49:38 GMT

Do you have any pics of the rain while using the skin? I was intending to buy them to hopefully resolve that issue but maybe won't now.

Re: Arlo Pro in the Rain

Marquise23 — Mon, 09 Jan 2017 21:26:56 GMT

I would have thought that it would be ok in the rain with these sleeves. One of my cams is under an awning for added protection, but the rain still soaked and obscured the lens!

I have some pics on my HDD. I will try to post them later. Stay tuned...