topic Re: Arlo Pro keeps disarming in Arlo Pro

Arlo Pro keeps disarming

J150 — Tue, 22 Jan 2019 00:40:00 GMT

Today I noticed that the Arlo wasn’t picking up motion. I check- it’s disarmed. I re-arm it. A few hours later I recheck it. Disarmed again- re arm it. This has been going on all day today. I don’t have it set for geofencing or any home or away modes. Just straight armed... all day all the time. How do I fix this?

Re: Arlo Pro keeps disarming

jguerdat — Tue, 22 Jan 2019 00:59:53 GMT

Use only a browser. The apps have issues here.

Re: Arlo Pro keeps disarming

J150 — Tue, 22 Jan 2019 01:11:48 GMT

I am sorry- I am not understanding the response. How can an app switch my system from “armed” to “disarmed”. I have had my system for a year and a half and I have seen this system do all sorts of crazy..... but, this is a first..

Re: Arlo Pro keeps disarming

jguerdat — Tue, 22 Jan 2019 01:26:59 GMT

Setting anything in the Mode tab using the apps is a crap shoot. Use a web browser to ensure what you're seeing and/or setting is correct. The app may screw things up.

Re: Arlo Pro keeps disarming

Streak2 — Tue, 22 Jan 2019 01:31:30 GMT

This is the address to type into your browser

https://arlo.netgear.com

then login as usual.