topic Charging battery with charger that was supplied and an extension cord? in Arlo Pro

Charging battery with charger that was supplied and an extension cord?

Nightnurse — Tue, 22 Jan 2019 18:55:15 GMT

I have a Arlo Pro camera mounted on my garage. Can I use the charger that was supplied with my camera purchase and an extension cord to recharge my camera?

Re: Charging battery with charger that was supplied and an extension cord?

jguerdat — Tue, 22 Jan 2019 18:55:34 GMT

Should work as long as you use a quality extension with larger wires.

Re: Charging battery with charger that was supplied and an extension cord?

Nightnurse — Tue, 22 Jan 2019 18:55:49 GMT

We thought so too and are using a heavy extension cord. It shows on the app that it’s charging but it has been charging all day and still shows 14%....that’s what it was when we started charging.

Re: Charging battery

jguerdat — Tue, 22 Jan 2019 14:09:51 GMT

Obviously, check the connections, especially at the camera, for proper insertion. If you're not using the original cable to p;lug into the camera, the plastic surround on the cable may be too large. Also, verify that the charger has both 5v and 9v outputs. If you have a differwent charger with the same outputs, try that, too.

Re: Charging battery

Nightnurse — Wed, 23 Jan 2019 00:04:06 GMT

Thank you so much for your recommendations. We switched extension cords, outlets, checked the connections but nothing worked. We finally gave up, took it down and it was fully charged in less than 4 hours once we plugged it directly into an outlet in the house. I thought it would work with the extension cord but it is only a minor inconvenience.