topic Re: Video playback not working in Arlo Pro

Video playback not working

BansheeRider — Tue, 10 Jan 2017 23:17:20 GMT

Hello. I am on the road and am trying to playback some videos. The videos won't play at all. I tried downloading the video and that didn't work. Computer and iOS app with no luck. Is there anything I can do remotely? Pretty dissapointed my system is not working as advertised while I am traveling for work!

Re: Video playback not working

jguerdat — Wed, 11 Jan 2017 00:06:33 GMT

If you downloaded and they won't play, it's beginning to sound like it's your phone or other playback device. Try restarting it and see if that helps. What device and OS?

Re: Video playback not working

jguerdat — Wed, 11 Jan 2017 00:08:22 GMT

Just reread the original post and see you tried a computer, too. Try VLC which works on virtually any platform and is known to play Arlo videos with no issues.

Re: Video playback not working

BansheeRider — Wed, 11 Jan 2017 03:11:47 GMT

jguerdat wrote:
Just reread the original post and see you tried a computer, too. Try VLC which works on virtually any platform and is known to play Arlo videos with no issues.

Hey so after two days of it not working, and after I posted this thread, now it miraculously works! All my videos playback fine on my Mac and iPhone. I think this system might be the buggiest platform I have ever used.