topic Motion Recording Stops After 8-10 Seconds On Every Recording in Arlo Pro

Motion Recording Stops After 8-10 Seconds On Every Recording

dcmccarthy — Fri, 18 Jan 2019 17:38:14 GMT

I continue to get recordings that stop recording motion (despite what looks like clear/quality motion) at the 8-10 second mark. I have 6 cameras, and all behave the same way. I've talked to Arlo support about this. I've done full system resets/restores etc.

Here's an example of a recording that stopped: https://arlo.netgear.com/#/viewShared/155AA6B03FAA1585_201901

Anyone have a similar experience? Thoughts on how to resolve this?

Motion Recording Stops After 8-10 Seconds On Every Recording

TomMac — Fri, 18 Jan 2019 17:38:27 GMT

Do you have the record time set to "record till motion stops"...

If so put it on a fixed time

Motion Recording Stops After 8-10 Seconds On Every Recording

dcmccarthy — Fri, 18 Jan 2019 17:38:41 GMT

I do have the settings set to record until motion stops. I tried the fixed time recording (on the advice of Arlo support) to resolve this problem, with the recording set to 20 seconds, but everything got so slow. It felt like either the arlo base station or my cloud account got overloaded with recordings to the point that notifications were showing up many hours later than the activity.