https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-camera-offline/m-p/1669835#M52048 <P>I&nbsp;am not able to see the image you posted.</P> <P>Remove the battery and power from the camera reinsert the battery , restart the base.</P> <P>See if the camera comes back online. If not then remove device using the app and then add device and resync.</P> <P>&nbsp;</P> Mon, 14 Jan 2019 23:21:33 GMT Streak2 2019-01-14T23:21:33Z https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-camera-offline/m-p/1669812#M52023 <P>I've been having some issues with two of my Arlo Pro cameras.&nbsp; I've recently gotten away from the wireless to having the cameras plugged in directly to electrical power.&nbsp; Two of our cameras gave us this alert:</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Arlo pro1.JPG" style="width: 400px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/30927i8AD156E47E2455B5/image-size/medium?v=v2&amp;px=400&amp;whitelist-exif-data=Copyright" role="button" title="Arlo pro1.JPG" alt="Arlo pro1.JPG" /></span></P> <P>&nbsp;</P> <P>So,&nbsp; I had my wife to disconnect it and try to sync it back to the base station and it could not be done. Then a month later we get another camera having the same issues.&nbsp; Here's a question both cameras wifi signal were strong and now they will not sync, what to do?</P> <P>&nbsp;</P> Mon, 14 Jan 2019 22:29:54 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-camera-offline/m-p/1669812#M52023 Locs4ever 2019-01-14T22:29:54Z https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-camera-offline/m-p/1669835#M52048 <P>I&nbsp;am not able to see the image you posted.</P> <P>Remove the battery and power from the camera reinsert the battery , restart the base.</P> <P>See if the camera comes back online. If not then remove device using the app and then add device and resync.</P> <P>&nbsp;</P> Mon, 14 Jan 2019 23:21:33 GMT https://community.arlo.com/t5/Arlo-Pro/Arlo-Pro-camera-offline/m-p/1669835#M52048 Streak2 2019-01-14T23:21:33Z