topic Re: IOS App hanging in Arlo Pro

IOS App hanging

tone_trainer — Fri, 11 Jan 2019 14:30:44 GMT

Having recently updated the IOS App (I have a Iphone XSM running IoS 12.1 and this was working fine before V2.7.0 was installed the app hangs and I cannot see the cameras connected.

I can see settings, and recorded snaps but no live video.

Also the geolocation has stopped working, I have checked the location settings which are all enabled but for some reason when I leave my perimeter the status is not switched to Armed..

Thanks

Tony

Re: IOS App hanging

Dholliy — Fri, 11 Jan 2019 16:23:28 GMT

Just noticed today this is happing to my camera’s too after the iOS update.

Ive also got the Red Alert sign.

I reset the entire Arlo system hoping an update would help, no such luck.

Arlo, help please,

Re: IOS App hanging

tone_trainer — Tue, 15 Jan 2019 09:45:12 GMT

I have resolved my problem by upgrading to iOS 12.1.2 and it magically works now without hanging.