topic Arlo Pro Charging Faults in Arlo Pro

Arlo Pro Charging Faults

Shoes — Wed, 09 Jan 2019 22:34:28 GMT

One of my 3 cameras is not charging. It shows it is charging, but stays at 20%. I synced it to the base, and took the battery out and back in. Help. Frustrated. System is only 6 months old and the other 2 are ok.

Arlo Pro Charging Faults

jguerdat — Wed, 09 Jan 2019 22:34:42 GMT

Swap batteries around to see if it's the battery or camera.

Re: Arlo Pro Charging Faults

Shoes — Thu, 10 Jan 2019 21:38:26 GMT

Thanks, I swapped out to the extra battery that came with the set and that worked. Disappointed that one battery only lasted 6 months. Maybe I can send it back for a replacement?

Re: Arlo Pro Charging Faults

jguerdat — Thu, 10 Jan 2019 22:19:27 GMT

Yup, Open a case with support here:

https://www.arlo.com/en-us/support/contact.aspx